Which insurer is best at what?
We rank 26 Saudi insurers on each criterion separately, from 75,554 public reviews on Google Maps, X and the app stores.
| Company | Positive | Interval | Mentions |
|---|---|---|---|
| Walaa Insurance | 63% | 60%–66% | 1,340 |
| Wataniya Insurance | 60% | 57%–62% | 1,300 |
| Aljazira Takaful | 58% | 56%–61% | 1,930 |
| SAICO | 56% | 53%–59% | 1,090 |
| Amana Insurance | 54% | 52%–56% | 1,810 |
| Cigna Saudi Arabia | 53% | 51%–55% | 1,870 |
| Arabia Insurance | 53% | 50%–55% | 1,480 |
| Tawuniya | 53% | 51%–54% | 4,980 |
| Bupa Arabia | 52% | 51%–53% | 7,140 |
| Al-Etihad Insurance | 52% | 50%–54% | 2,120 |
| Company | Positive | Interval | Mentions |
|---|---|---|---|
| Walaa Insurance | 81% | 77%–85% | 400 |
| Chubb Arabia | 74% | 67%–80% | 190 |
| Amana Insurance | 73% | 69%–76% | 590 |
| Tawuniya | 71% | 68%–74% | 720 |
| Aljazira Takaful | 69% | 59%–78% | 80 |
| GIG Saudi | 64% | 60%–69% | 440 |
| Cigna Saudi Arabia | 58% | 50%–66% | 150 |
| Gulf Union Al Ahlia | 58% | 54%–62% | 520 |
| Bupa Arabia | 54% | 52%–57% | 1,920 |
| Al Sagr Insurance | 54% | 50%–57% | 840 |
| Company | Positive | Interval | Mentions |
|---|---|---|---|
| ACIG | 78% | 73%–81% | 400 |
| Orient Insurance KSA | 74% | 58%–85% | 40 |
| Cigna Saudi Arabia | 73% | 69%–78% | 400 |
| SAICO | 73% | 58%–84% | 40 |
| Malath Insurance | 72% | 61%–81% | 80 |
| Bupa Arabia | 65% | 62%–68% | 1,020 |
| Salama Insurance | 64% | 48%–77% | 40 |
| Tawuniya | 60% | 53%–66% | 240 |
| Gulf Union Al Ahlia | 59% | 44%–73% | 40 |
| Al-Etihad Insurance | 53% | 45%–61% | 150 |
Top 10. Length: share of positive mentions. Thin line: likely range. Dashed: market average. Every insurer is in the table below.
Every criterion at a glance
Each number: the share of other insurers this one beats on that criterion.
| Company | Overall | Approvals | Network | Med. claims | Motor claims | Motor quote | Call center | App | Pricing | Refunds | Renewal | Branches | Wait time |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1WalaaTadawul 8060 | 63 | — | — | 88 | 27 | 73 | — | — | 89 | 75 | 63 | 20 | — |
| 2Aljazira TakafulTadawul 8012 | 63 | — | 94 | — | — | 13 | 71 | 94 | 56 | 88 | 79 | 0 | 29 |
| 3ArabiaTadawul 8160 | 61 | — | — | — | — | 27 | — | — | 44 | 69 | 68 | 73 | 94 |
| 4Cigna Saudi Arabia | 59 | — | 67 | — | — | 80 | 79 | 81 | 0 | 56 | 53 | 80 | 76 |
| 5Al SagrTadawul 8180 | 59 | 67 | 44 | 65 | — | — | 57 | — | — | — | 58 | 13 | 41 |
| 6AmanaTadawul 8310 | 58 | 75 | 72 | 94 | — | 20 | — | — | 78 | — | 47 | 87 | 24 |
| 7GIG SaudiTadawul 8250 | 52 | — | 83 | 82 | — | — | 14 | — | — | — | 5 | — | 88 |
| 8Chubb ArabiaTadawul 8240 | 51 | 83 | — | 76 | — | 47 | 50 | 38 | — | 0 | 32 | 27 | — |
| 9Arabian ShieldTadawul 8070 | 50 | — | 50 | 18 | 91 | 7 | 43 | 25 | 94 | — | 74 | — | 53 |
| 10Bupa ArabiaTadawul 8210 | 50 | 42 | 0 | 59 | 55 | 53 | 86 | 13 | 72 | 94 | 84 | 7 | 82 |
| 11ACIGTadawul 8150 | 49 | — | 17 | 53 | 82 | — | 36 | 56 | 22 | 44 | — | 67 | 35 |
| 12MalathTadawul 8020 | 49 | — | 22 | — | 64 | — | — | — | 50 | — | 0 | 60 | — |
| 13WataniyaTadawul 8300 | 49 | — | — | — | — | 60 | — | 50 | 83 | — | 16 | 53 | 71 |
| 14SAICOTadawul 8100 | 48 | — | — | 12 | 73 | — | — | 63 | 33 | 81 | — | — | — |
| 15Al-Etihad | 48 | — | 6 | 35 | 36 | — | 64 | — | — | 63 | 11 | 93 | 47 |
| 16TawuniyaTadawul 8010 | 48 | 92 | 78 | 71 | 18 | 93 | 0 | 6 | 39 | 50 | 95 | 40 | 0 |
| 17Mutakamela | 44 | 17 | 33 | — | — | 40 | — | — | — | — | — | — | 59 |
| 18Salama | 43 | 50 | 11 | — | — | 67 | — | 75 | — | 38 | 21 | — | 65 |
| 19LIVA | 40 | — | 39 | — | — | — | — | 88 | 67 | 25 | — | — | 6 |
| 20Orient Insurance KSA | 39 | — | — | 29 | — | 87 | 7 | 19 | 61 | 13 | 89 | — | — |
| 21MedGulfTadawul 8030 | 36 | 25 | — | 6 | 9 | 33 | 93 | 44 | 17 | 6 | 26 | 47 | — |
| 22Gulf Union Al AhliaTadawul 8120 | 33 | 58 | 56 | 41 | 45 | — | — | — | 6 | 31 | — | — | 18 |
| 23Gulf GeneralTadawul 8260 | 29 | 0 | 89 | — | — | — | — | 31 | 11 | — | 42 | — | — |
| 24UCATadawul 8190 | 27 | — | 61 | 47 | — | 0 | 21 | 0 | 28 | 19 | 37 | — | — |
| 25Al Rajhi TakafulTadawul 8230 | 26 | 33 | 28 | 24 | 0 | — | — | 69 | — | — | — | 33 | 12 |
| 26Saudi Enaya | 21 | 8 | — | 0 | — | — | 29 | — | — | — | — | — | — |
Gold better than 80%Silver 60%Bronze 40%— under 30 mentions: not enough data
Last updated 6 November 2026
The best at each criterion
- medical approvalsTawuniya
- medical networkAljazira Takaful
- medical claimsAmana Insurance
- motor claimsArabian Shield
- motor quotesTawuniya
- call centerMedGulf
- branch serviceAl-Etihad Insurance
- staff behaviourMedGulf
- waiting timeArabia Insurance
- app and websiteAljazira Takaful
- pricingArabian Shield
- renewal and cancellationTawuniya
- refunds and paymentsBupa Arabia
- transparencyTawuniya
- honest sellingAl Sagr Insurance
- general satisfactionChubb Arabia
Compare two insurers
Pick two companies to see every criterion side by side.
Insurance comparison sites
Sites like Tameeni and BCare are ranked only against each other, from their app reviews and X posts.
| Company | Overall | Quote accuracy | Issuance | Refunds | App | Call center | Claims help |
|---|---|---|---|---|---|---|---|
| 1Eltizam | 53 | 50 | 71 | 67 | — | — | 25 |
| 2Ananas | 52 | 25 | 57 | — | — | — | 75 |
| 3BCare | 51 | — | 86 | 33 | 33 | — | — |
| 4Gonsure | 43 | — | 43 | — | — | — | — |
| 5Tameeni | 42 | 75 | — | — | — | 50 | 0 |
| 6Shory | 33 | — | — | — | 67 | 0 | — |
| 7LeadInsure | 17 | — | 0 | — | 0 | — | 50 |
| 8Tree | 14 | 0 | 29 | — | — | — | — |
| 9Offer | 7 | — | 14 | 0 | — | — | — |
Gold better than 80%Silver 60%Bronze 40%— under 30 mentions: not enough data
Najm
Najm is not an insurer, but it is part of every motor claim. What customers say about Najm