Rankings / Tawuniya
Tawuniya
The Company For Cooperative Insurance (Tawuniya)
Is Tawuniya good at renewal and cancellation? Relatively, yes: better than 95% of insurers. Its weakest criterion is waiting time: the lowest among insurers. Customers complain most about renewal and cancellation. It replies to 54% of negative Google Maps reviews.
Scores by criterion
| Criterion | Positive | Market average | Mentions | Percentile |
|---|---|---|---|---|
| renewal and cancellation | 81% | 54% | 900 | 95% |
| transparency | 83% | 49% | 120 | 94% |
| motor quotes | 79% | 46% | 120 | 93% |
| medical approvals | 81% | 54% | 300 | 92% |
| medical network | 61% | 40% | 300 | 78% |
| medical claims | 72% | 52% | 120 | 71% |
| honest selling | 54% | 49% | 120 | 60% |
| refunds and payments | 56% | 49% | 900 | 50% |
| branch service | 44% | 44% | 300 | 40% |
| pricing | 59% | 58% | 120 | 39% |
| general satisfaction | 35% | 49% | 120 | 31% |
| motor claims | 41% | 57% | 120 | 18% |
| app and website | 24% | 49% | 900 | 6% |
| call center | 18% | 44% | 120 | 0% |
| staff behaviour | 21% | 49% | 120 | 0% |
| waiting time | 19% | 45% | 300 | 0% |
Ribbon: rank among peers on the criterion. Data last updated 6 November 2026.
In numbers
| Month | Positive | Mentions |
|---|---|---|
| December 2025 | 78% | 23 |
| January 2026 | 71% | 28 |
| February 2026 | 61% | 23 |
| March 2026 | 71% | 38 |
| April 2026 | — | 0 |
| May 2026 | 70% | 30 |
| June 2026 | 75% | 16 |
| July 2026 | 69% | 32 |
| August 2026 | 67% | 24 |
| September 2026 | 88% | 33 |
| October 2026 | 82% | 39 |
| November 2026 | 86% | 21 |
More numbers: stars, complaints, replies
| Stars | Share | Count |
|---|---|---|
| 5 stars | 30% | 95 |
| 4 stars | 16% | 51 |
| 3 stars | 12% | 39 |
| 2 stars | 12% | 38 |
| 1 star | 29% | 93 |
| Company | Market |
|---|---|
| 1.67 | 1.0 |
54%of negative Google Maps reviews got a reply
9%of reviews look fake and are excluded
405public reviews and posts read
What customers praise and complain about
Top praise
renewal and cancellation (229)
خدمة ممتازة وسريعة
7 November 2026 · Google Maps
app and website (2)
The app is fast and the approvals show up instantly
18 October 2026 · Google Maps
branch service (1)
الفرع منظم وما انتظرت كثير
17 October 2026 · Google Maps
Top complaints
renewal and cancellation (78)
تأخير في الموافقة
9 November 2026 · Google Maps
medical approvals (2)
رفضوا الموافقة بدون سبب
11 October 2026 · Google Maps
call center (1)
اتصلت ٥ مرات وكل مرة يحولوني
13 October 2026 · Google Maps